1. Introduction

Welcome to Isokko! This privacy policy outlines how we collect, use, and protect your personal information when you use our mobile application and services. By using Isokko, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our application.

2. Information We Collect

• Personal Information: When you register on Isokko, we may collect personal information such as your name, email address, phone number, and delivery address.
• Payment Information: We collect payment details, including credit/debit card information, to process your orders securely.
• Usage Data: We collect information about how you use our application, including your browsing history, search queries, and interactions with products and vendors.
• Device Information: We may collect information about the device you use to access Isokko, including device type, operating system, and unique device identifiers.
• Location Data: We may collect your location information, including real-time geographic location, to facilitate delivery services and suggest nearby stores that may interest you.

3. How We Use Your Information

• To process and fulfill your orders.
• To improve our services and enhance your shopping experience.
• To communicate with you about your orders, promotions, and updates.
• To personalize your experience and recommend products that may interest you.
• To analyze usage patterns and trends to improve our application.
• To comply with legal obligations and protect our rights and interests.
• To use your location data for delivery purposes and to suggest nearby stores.

4. Sharing Your Information

• We may share your personal information with vendors and delivery partners to process and deliver your orders.
• We may share your information with third-party service providers who assist us in operating our application and providing services to you.
• We may share your information with law enforcement or regulatory authorities if required by law.
• We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy.

5. Data Security

• We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• We use encryption and secure protocols to transmit and store sensitive information, such as payment details.
• While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

• You have the right to access, correct, or delete your personal information. You can do this by contacting us at [email protected].
• You have the right to opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
• You have the right to restrict or object to the processing of your personal information in certain circumstances.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our application and updating the effective date. Your continued use of Isokko after the changes take effect constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at [email protected].